An integrated drugs logistics management system: A case study in the healthcare sector

The purpose of this work is to analyse the benefits that the healthcare system may enjoy with the adoption of the latest innovations in drug logistics management. In particular the analysis concerns the adoption of the automated cabinet system, ICT solution implemented by an Italian region, and the main organisational implications connected to the use of such a system. The research questions are: Does the automated cabinet system allow the healthcare system to improve the quality of patient care and reduce costs? If so, what are the most important processes and actors in pharmaceutical logistics innovation, and what is their role? The peculiarities detected by this study confirmed that the drug distribution and consumption system solution adopted by the healthcare company has allowed for large savings in terms of cost containment and the traceability of drugs.