Empowering Digital Transformation in Tourism through Intelligent Methods for Representation and Exploitation of Cultural Heritage Knowledge

Nowadays, the cultural heritage wealth held within museums, archives, libraries, and heritage sites is under continuous threat due to various environmental, geopolitical, and resource factors. The need for proper preservation of such invaluable cultural assets worsens the risk of their loss and hinders global access to their knowledge. This paper describes our first steps towards preserving cultural heritage knowledge through intelligent digital services. Our work is conducted as part of the PNRR e.INS “Ecosystem of Innovation for Next Generation Sardinia” project, Spoke 6, which aims to support digital transformation in various domains, including cultural heritage, in the Sardinian region, Italy. The main objectives of this project include the digitization of cultural heritage knowledge by employing innovative solutions for a proper knowledge representation, the exploitation of such digital knowledge for proposing contextual and personalized services, and suitable user-friendly interfaces and applications that enable both operators and the general public to access, explore, and engage with such knowledge.