The role of Industry 4.0 in enhancing Social Sustainability in Supply Chains: A Systematic Literature Review

The aim of this study is to present the current achievements and identify potential gaps in human-centricity and social sustainability within the Triple Bottom Line (TBL) framework in Supply Chains (SC), particularly through the adoption of Industry 4.0 (I4.0). A systematic literature review was conducted, with the findings categorized by social sustainability aspects and technological focus. Given the recent nature of this topic, most studies mainly focus on a single I4.0 technology. Additionally, barriers to the adoption of I4.0 in SCs are highlighted. As a result, there is a need for a comprehensive framework that integrates multiple I4.0 technologies to enhance sustainability in SCs.