IMPACT The design of public financial management (PFM) systems requires the exploration of the problem space before solution options are generated. Case studies are often employed to teach the design of PFM systems, but conventional forms of delivery of case study materials fail to help develop the skills needed to explore the problem space. This article investigates the use of chatbot-assisted case studies as a way to stimulate students' efforts to pose questions about features of the problem scenario.

Designing public financial management systems: exploring the use of chatbot-assisted case studies

Asquer, Alberto;Krachkovskaya, Inna
2022-01-01

Abstract

IMPACT The design of public financial management (PFM) systems requires the exploration of the problem space before solution options are generated. Case studies are often employed to teach the design of PFM systems, but conventional forms of delivery of case study materials fail to help develop the skills needed to explore the problem space. This article investigates the use of chatbot-assisted case studies as a way to stimulate students' efforts to pose questions about features of the problem scenario.
2022
Accountancy teaching; case study; chatbot; design; distance learning; natural language processing; payment system; public financial management
File in questo prodotto:
File Dimensione Formato  
Designing public financial management systems exploring the use of chatbot assisted case studies.pdf

accesso aperto

Tipologia: versione editoriale (VoR)
Dimensione 516.43 kB
Formato Adobe PDF
516.43 kB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11584/425790
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 5
  • ???jsp.display-item.citation.isi??? 4
social impact